Thank you for choosing Tessa. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

Tessa collects and processes the following information:

• Connected Account Data:
  If you connect external accounts (such as email, calendar, or productivity services), we access only the data necessary to provide our services.

• User-Provided Information:
  Settings, preferences, and other information you provide directly through the app.

• Technical Data (Optional):
  We may collect limited technical information such as browser type, device information, and usage logs to maintain and improve service reliability. This information is not used for marketing or profiling.

2. How We Use Your Information

We use your data to:

• Provide, operate, and improve the Tessa app

• Enable connected account features and services

• Deliver the core functionality you expect from our app

• Ensure service reliability and security

3. Retention and Deletion of Google User Data

• Retention:
  We store your data securely and retain it only as long as necessary to provide our services or as required for legal compliance. Typically, account data is retained for no more than 30 days after deletion unless required by law.

• Deletion:
  You can request data deletion at any time. When you delete your account or revoke permissions, all associated data will be permanently removed from our systems within 30 days.

4. Use of Google Workspace Data for AI/ML Models

Tessa does not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning models.
This data is accessed and processed solely to provide the features and functionalities of the app, as outlined in the Google API Services User Data Policy (Limited Use).

5. Data Sharing

• With Third Parties:
  Tessa does not sell, rent, or share your personal information with third parties, except as required by law or as necessary to provide the app’s core functionality.

• Google API Data:
  Tessa complies with the Google API Services User Data Policy, including its Limited Use requirements.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
These include encryption in transit and at rest, secure access controls, and regular security assessments.

7. Legal Basis for Processing

We process your personal data only where we have a lawful basis to do so, including:

• Your consent (for example, connecting a Google account or opting into SMS updates)

• To perform a contract (providing the app’s core services)

• To comply with legal obligations

8. Your Rights

Depending on your location, you may have the right to:

• Access or receive a copy of your personal data

• Correct or update inaccurate data

• Request deletion or restriction of your data

• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@generalagency.ai.
We will respond to verified requests within applicable timeframes.

9. Data Controller

General Agency AI, Inc. (doing business as Tessa AI)
Menlo Park, California, USA
is the data controller responsible for processing your personal data under this Privacy Policy.

10. SMS Messaging and Consent

Users may choose to receive SMS messages from Tessa AI by explicitly opting in through our website.

• Message frequency may vary based on user interactions.

• Message and data rates may apply.

• Users may opt out at any time by replying STOP or UNSUBSCRIBE to any message.

• To receive assistance, reply HELP.

• Tessa AI complies with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

• We do not share phone numbers with third parties for marketing purposes.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted in the app, and your continued use of Tessa constitutes acceptance of these changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 support@generalagency.ai
📍 General Agency AI, Inc., Menlo Park, CA, USA

Version: 1.0

Effective Date: October 23, 2025

Last Updated: October 23, 2025